南(nan)通汽(qi)(qi)車(che)站(zhan),隸屬于南(nan)通汽(qi)(qi)運(yun)實(shi)業集團公(gong)司,是交通部(bu)核定的(de)“一級汽(qi)(qi)車(che)客(ke)運(yun)站(zhan)”和部(bu)級“文明車(che)站(zhan)”,也是南(nan)通地區大的(de)公(gong)路客(ke)運(yun)樞(shu)紐。占地面積約3.6萬平(ping)方(fang)米,另有平(ping)潮(chao)、狼山(shan)站(zhan)以(yi)及(ji)客(ke)運(yun)東站(zhan)三個下屬站(zhan)分布于南(nan)通主城區的(de)西部(bu)、南(nan)部(bu)和北部(bu)。
該站現(xian)擁有員工472名,進站營(ying)運(yun)車(che)輛(liang)629輛(liang),其中沃爾沃、大宇、金(jin)龍等豪華客車(che)400余輛(liang),營(ying)運(yun)線路137條,日(ri)發班(ban)次1100班(ban),日(ri)均(jun)發送(song)旅客近(jin)2萬人次,營(ying)運(yun)范圍橫(heng)跨蘇、浙(zhe)、皖、京、粵等16個省市,與111個市縣開通了直通車(che),班(ban)線覆蓋全國大部分地區。
被譽為“中國近代第一城”的南通,人杰地(di)靈(ling),依山傍水,地(di)理位置(zhi)優越,自然風光優美(mei)。是南通地(di)區歷史悠久(jiu)、運輸能力(li)強、換乘方便的汽車客運站(zhan)。
作為傳統(tong)(tong)(tong)(tong)(tong)的功(gong)能(neng)型(xing)車(che)站(zhan),南(nan)通汽車(che)站(zhan)正在(zai)向享受、舒適型(xing)、智能(neng)型(xing)車(che)站(zhan)發(fa)(fa)展,實現(xian)了一(yi)市(shi)三(san)車(che)站(zhan)擁(yong)有7400余平(ping)方(fang)米(mi)站(zhan)房,25000余平(ping)方(fang)米(mi)停車(che)場(chang),配有聯(lian)網(wang)售(shou)檢票(piao)系(xi)統(tong)(tong)(tong)(tong)(tong)、電(dian)子(zi)(zi)導(dao)乘系(xi)統(tong)(tong)(tong)(tong)(tong)、語音(yin)廣播系(xi)統(tong)(tong)(tong)(tong)(tong)、全(quan)(quan)天候咨詢系(xi)統(tong)(tong)(tong)(tong)(tong)、危險(xian)物品(pin)檢測(ce)系(xi)統(tong)(tong)(tong)(tong)(tong)和(he)智能(neng)化調度系(xi)統(tong)(tong)(tong)(tong)(tong)等現(xian)代(dai)化設施,采(cai)用江蘇省聯(lian)網(wang)售(shou)票(piao)系(xi)統(tong)(tong)(tong)(tong)(tong),與工(gong)商銀行(xing)(xing)和(he)郵政(zheng)的538家營(ying)業(ye)網(wang)點實現(xian)了聯(lian)網(wang)售(shou)票(piao)。全(quan)(quan)體員工(gong)遵循“服務(wu)一(yi)位旅(lv)客(ke),奉獻一(yi)顆愛心,結(jie)識一(yi)個朋友,贏得(de)一(yi)片贊譽”的服務(wu)理念,組(zu)建了“2816”服務(wu)組(zu),推(tui)出了“三(san)米(mi)線”微(wei)(wei)笑(xiao)服務(wu)和(he)“三(san)崗(gang)(gang)”(黨員示范崗(gang)(gang)、英語服務(wu)崗(gang)(gang)、手語服務(wu)崗(gang)(gang))、“五車(che)”服務(wu)(巾幗流動(dong)(dong)服務(wu)車(che)、流動(dong)(dong)售(shou)票(piao)車(che)、雷鋒車(che)、無障礙(ai)方(fang)便車(che)、便民行(xing)(xing)李車(che))等八項特色(se)服務(wu),全(quan)(quan)力打造(zao)“一(yi)站(zhan)式”服務(wu)平(ping)臺(tai)。 縣南(nan)通工(gong)行(xing)(xing)營(ying)網(wang)點微(wei)(wei)機聯(lian)網(wang)售(shou)票(piao),從檢票(piao)、調度、結(jie)算(suan)、行(xing)(xing)包等全(quan)(quan)面(mian)實行(xing)(xing)電(dian)班(ban)次(ci)1100班(ban),日(ri)均發(fa)(fa)送旅(lv)客(ke)近2萬人次(ci),營(ying)運腦一(yi)體化管(guan)理;設置了電(dian)子(zi)(zi)顯示系(xi)統(tong)(tong)(tong)(tong)(tong)、電(dian)腦查詢系(xi)統(tong)(tong)(tong)(tong)(tong)、中英文自動(dong)(dong)播報系(xi)統(tong)(tong)(tong)(tong)(tong)、安(an)全(quan)(quan)監控(kong)系(xi)統(tong)(tong)(tong)(tong)(tong)等現(xian)代(dai)化設施,成為全(quan)(quan)省現(xian)代(dai)化客(ke)運站(zhan)之一(yi)。
車(che)站(zhan)遵循“不斷滿(man)足(zu)旅客的(de)(de)需求,永遠超越旅客的(de)(de)期望”的(de)(de)服(fu)務理念(nian),按照(zhao)“以(yi)(yi)服(fu)務開(kai)拓市場,以(yi)(yi)滿(man)意贏得旅客,以(yi)(yi)科技增強實(shi)力,以(yi)(yi)人才(cai)創(chuang)造未來”的(de)(de)經(jing)營(ying)方針,堅(jian)持客運(yun)發(fa)展為龍頭、文明(ming)創(chuang)建(jian)為載體、制度管(guan)理為突破,抓站(zhan)運(yun)規模,抓滿(man)意工程,抓服(fu)務創(chuang)新(xin),以(yi)(yi)人為根基,把鑄就服(fu)務品牌作為企(qi)業(ye)靈(ling)魂,創(chuang)立(li)了(le)享(xiang)譽內外(wai)的(de)(de)“飛(fei)鶴”快客。
車站(zhan)(zhan)先后榮(rong)獲“五一勞(lao)動獎(jiang)狀(zhuang)(zhuang)”、“全(quan)(quan)國(guo)(guo)工人先鋒(feng)號(hao)(hao)(hao)”、“全(quan)(quan)國(guo)(guo)巾幗文(wen)明(ming)示(shi)范(fan)崗”、“全(quan)(quan)國(guo)(guo)青年文(wen)明(ming)號(hao)(hao)(hao)”、“全(quan)(quan)國(guo)(guo)三八紅旗先進集體”、“交(jiao)通(tong)(tong)(tong)(tong)部文(wen)明(ming)汽車客運站(zhan)(zhan)”、“全(quan)(quan)國(guo)(guo)交(jiao)通(tong)(tong)(tong)(tong)行業文(wen)明(ming)示(shi)范(fan)窗口”、“全(quan)(quan)國(guo)(guo)道(dao)路(lu)運輸(shu)百強誠信客運站(zhan)(zhan)”、“江蘇省(sheng)(sheng)文(wen)明(ming)單(dan)位(wei)”、“南通(tong)(tong)(tong)(tong)市文(wen)明(ming)單(dan)位(wei)”等榮(rong)譽(yu)稱號(hao)(hao)(hao)。其“2816服務組(zu)”獲得(de)榮(rong)譽(yu):“五一勞(lao)動獎(jiang)狀(zhuang)(zhuang)”、“全(quan)(quan)國(guo)(guo)工人先鋒(feng)號(hao)(hao)(hao)”、“江蘇省(sheng)(sheng)五一勞(lao)動獎(jiang)狀(zhuang)(zhuang)”、“江蘇省(sheng)(sheng)工人先鋒(feng)號(hao)(hao)(hao)”、“省(sheng)(sheng)交(jiao)通(tong)(tong)(tong)(tong)行業十佳”、“五一巾幗標兵崗”、“江蘇交(jiao)通(tong)(tong)(tong)(tong)十大服務品牌提名獎(jiang)”。