一、快遞私自放代收點合法嗎
快(kuai)遞(di)(di)代(dai)收(shou)(shou)點(dian)(dian)對于上(shang)班(ban)族來說(shuo)是很方便的,不過也有(you)很多朋友(you)家里是有(you)人的,收(shou)(shou)快(kuai)遞(di)(di)的時候卻(que)發(fa)現快(kuai)遞(di)(di)沒有(you)送上(shang)門,也沒有(you)打(da)電話,而是直接放到代(dai)收(shou)(shou)點(dian)(dian)了,那么未經允許將快(kuai)遞(di)(di)放代(dai)收(shou)(shou)點(dian)(dian)合法(fa)嗎?
從(cong)法規方面(mian)看,根據(ju)《快(kuai)(kuai)遞(di)(di)市場管(guan)理辦法》第(di)十七條(tiao)規定(ding):經(jing)(jing)營快(kuai)(kuai)遞(di)(di)業務(wu)的(de)企業快(kuai)(kuai)遞(di)(di)(郵件),應當(dang)告知收(shou)(shou)(shou)(shou)(shou)(shou)件人(ren)(ren)(ren)(ren)當(dang)面(mian)驗(yan)(yan)收(shou)(shou)(shou)(shou)(shou)(shou),快(kuai)(kuai)件(郵件)外包裝完好的(de),由收(shou)(shou)(shou)(shou)(shou)(shou)件人(ren)(ren)(ren)(ren)簽字確認。投遞(di)(di)的(de)快(kuai)(kuai)件(郵件)注明為易碎品及(ji)外包裝出現明顯破損(sun)的(de),企業應當(dang)告知收(shou)(shou)(shou)(shou)(shou)(shou)件人(ren)(ren)(ren)(ren)先驗(yan)(yan)收(shou)(shou)(shou)(shou)(shou)(shou)內件再(zai)簽收(shou)(shou)(shou)(shou)(shou)(shou)。企業與寄件人(ren)(ren)(ren)(ren)另(ling)有約定(ding)的(de)除(chu)外。另(ling)外,《快(kuai)(kuai)遞(di)(di)暫(zan)行條(tiao)例(li)》第(di)二十五(wu)條(tiao)也規定(ding):經(jing)(jing)營快(kuai)(kuai)遞(di)(di)業務(wu)的(de)企業應當(dang)將(jiang)快(kuai)(kuai)件投遞(di)(di)到約定(ding)的(de)收(shou)(shou)(shou)(shou)(shou)(shou)件地址(zhi)、收(shou)(shou)(shou)(shou)(shou)(shou)件人(ren)(ren)(ren)(ren)或者收(shou)(shou)(shou)(shou)(shou)(shou)件人(ren)(ren)(ren)(ren)指定(ding)的(de)代收(shou)(shou)(shou)(shou)(shou)(shou)人(ren)(ren)(ren)(ren),并告知收(shou)(shou)(shou)(shou)(shou)(shou)件人(ren)(ren)(ren)(ren)或者代收(shou)(shou)(shou)(shou)(shou)(shou)人(ren)(ren)(ren)(ren)當(dang)面(mian)驗(yan)(yan)收(shou)(shou)(shou)(shou)(shou)(shou);收(shou)(shou)(shou)(shou)(shou)(shou)件人(ren)(ren)(ren)(ren)或者代收(shou)(shou)(shou)(shou)(shou)(shou)人(ren)(ren)(ren)(ren)有權(quan)當(dang)面(mian)驗(yan)(yan)收(shou)(shou)(shou)(shou)(shou)(shou)。即便不(bu)能當(dang)面(mian)驗(yan)(yan)收(shou)(shou)(shou)(shou)(shou)(shou),在放(fang)置快(kuai)(kuai)遞(di)(di)柜或代收(shou)(shou)(shou)(shou)(shou)(shou)點前,也應該取(qu)得收(shou)(shou)(shou)(shou)(shou)(shou)件人(ren)(ren)(ren)(ren)許可。
因此,未經允許將快(kuai)遞私自(zi)放(fang)到代收點是(shi)違約的,也(ye)是(shi)不合法的,消(xiao)費者有權向快(kuai)遞公司(si)或國(guo)家郵政局(ju)進(jin)行投訴。
二、快遞私自放快遞驛站可以拒收嗎
可以。
一般來說,快遞私自放快遞驛站的話(hua),如果不滿意是(shi)可以拒收的,主(zhu)要有以下兩(liang)種操作(zuo)方法(fa):
1、聯系賣家,告(gao)訴他(ta)由于(yu)快遞員未(wei)經允(yun)許將包(bao)裹放在快遞代(dai)收點,因此決定拒(ju)收,通(tong)常賣家會聯系快遞公司,督促送貨上門(men),或者聯系包(bao)裹退回。
2、帶身份證(zheng)件上快遞代收(shou)點說明拒收(shou),如果沒空也可以打(da)(da)電(dian)(dian)(dian)話(hua)拒收(shou),不過打(da)(da)電(dian)(dian)(dian)話(hua)需要提(ti)供收(shou)件人姓名(ming)、電(dian)(dian)(dian)話(hua)號(hao)碼(ma)、訂單(dan)(dan)號(hao)和快遞單(dan)(dan)號(hao)等信息。