渤(bo)海(hai)人壽(shou)保(bao)(bao)(bao)險(xian)(xian)(xian)(xian)股(gu)份(fen)有(you)(you)限公司(以下簡稱“渤(bo)海(hai)人壽(shou)”)成立于2014年12月,是較早一家總部落戶天(tian)津自貿區的壽(shou)險(xian)(xian)(xian)(xian)公司。渤(bo)海(hai)人壽(shou)主(zhu)要(yao)股(gu)東由(you)渤(bo)海(hai)租(zu)賃股(gu)份(fen)有(you)(you)限公司、天(tian)津天(tian)保(bao)(bao)(bao)控(kong)股(gu)有(you)(you)限公司等現代企業(ye)構(gou)成,公司主(zhu)要(yao)經營:普通型(xing)(xing)保(bao)(bao)(bao)險(xian)(xian)(xian)(xian),包括(kuo)人壽(shou)保(bao)(bao)(bao)險(xian)(xian)(xian)(xian)和年金保(bao)(bao)(bao)險(xian)(xian)(xian)(xian);健康保(bao)(bao)(bao)險(xian)(xian)(xian)(xian);意外(wai)傷害保(bao)(bao)(bao)險(xian)(xian)(xian)(xian);分紅型(xing)(xing)保(bao)(bao)(bao)險(xian)(xian)(xian)(xian)等人身險(xian)(xian)(xian)(xian)業(ye)務。
渤(bo)海人(ren)壽成立(li)五年多以(yi)(yi)來,秉持(chi)“誠(cheng)信、業績、創新、服務(wu)”的經營(ying)理念,以(yi)(yi)促進(jin)區(qu)域經濟發(fa)展和保障服務(wu)民生為(wei)(wei)己任(ren),在貫徹(che)落實行業供給(gei)側結構性改革(ge)進(jin)程(cheng)中(zhong),不斷提高供給(gei)能力和質量。2017年以(yi)(yi)來,公司(si)以(yi)(yi)“持(chi)恒、精進(jin)、守(shou)信”的企業形(xing)象,連續(xu)多年被(bei)評為(wei)(wei)“中(zhong)國服務(wu)業企業500強”、“天津企業100強”。截至2020年上半年,公司(si)總(zong)資產超過411億元,服務(wu)客戶約(yue)101萬人(ren),為(wei)(wei)社會累(lei)計(ji)提供保額近3200億元的保險保障。
順應互聯(lian)(lian)網時代“以(yi)人為本”的(de)(de)商業理念(nian)與變革潮(chao)流,渤海人壽(shou)成(cheng)立伊始即以(yi)“滿(man)足(zu)客(ke)戶需求,為客(ke)戶創造價值”為導向(xiang),堅(jian)持以(yi)保險(xian)科(ke)技(ji)創新(xin)驅動(dong)服務品(pin)質升級(ji),聚焦保險(xian)保障職能的(de)(de)落實,持續(xu)構(gou)建(jian)(jian)和完善面向(xiang)客(ke)戶、跨平臺、多觸點的(de)(de)現代保險(xian)服務體系,并將持續(xu)通過(guo)智能服務、產品(pin)創新(xin)、資源(yuan)互聯(lian)(lian),形成(cheng)具有渤海人壽(shou)特色(se)的(de)(de)保險(xian)生態圈(quan),構(gou)建(jian)(jian)客(ke)戶的(de)(de)品(pin)質生活藍圖(tu)。
近(jin)年來,渤(bo)海人(ren)壽依(yi)托生物識別(bie)、大數據風控、智(zhi)核(he)問(wen)卷、智(zhi)能語(yu)音、OCR識別(bie)等科技與保(bao)險(xian)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)場景有機(ji)(ji)(ji)融合,已陸續推出“渤(bo)海保(bao)唄”服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)云平(ping)臺、官(guan)微服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)公眾號、小(xiao)額(e)在線(xian)理賠、智(zhi)慧核(he)保(bao)、智(zhi)慧回(hui)訪等現代服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)項(xiang)(xiang)目(mu)(mu)。2020年,為貼合當(dang)前客(ke)(ke)戶(hu)(hu)實(shi)(shi)時響應的服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)需求(qiu),公司智(zhi)慧客(ke)(ke)服(fu)(fu)(fu)項(xiang)(xiang)目(mu)(mu)成功落(luo)地。在線(xian)客(ke)(ke)服(fu)(fu)(fu)機(ji)(ji)(ji)器人(ren)、語(yu)音外呼(hu)機(ji)(ji)(ji)器人(ren)和質檢(jian)機(ji)(ji)(ji)器人(ren)三大模塊協同(tong)運營,為客(ke)(ke)戶(hu)(hu)提供7*24小(xiao)時不間(jian)斷的自(zi)助咨詢服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)、實(shi)(shi)時首(shou)訪外呼(hu)及全(quan)量(liang)回(hui)訪質控服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)。智(zhi)能客(ke)(ke)服(fu)(fu)(fu)項(xiang)(xiang)目(mu)(mu)的落(luo)地標(biao)志著公司創新化智(zhi)能服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)規劃藍圖實(shi)(shi)現圓滿開局(ju)。智(zhi)能化技術創新指引的標(biao)準服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)自(zi)助化趨(qu)勢,將進一步(bu)豐富和升級客(ke)(ke)戶(hu)(hu)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)模式(shi),提升客(ke)(ke)戶(hu)(hu)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)體驗。
渤(bo)海人壽(shou)積(ji)極貫(guan)徹響應國家“保(bao)(bao)(bao)(bao)障(zhang)與改(gai)善(shan)民生”、“節能環(huan)保(bao)(bao)(bao)(bao)”領域有關政(zheng)策要求,緊(jin)抓醫(yi)養健康(kang)、能源(yuan)環(huan)保(bao)(bao)(bao)(bao)方(fang)面(mian)的產業(ye)發(fa)展機(ji)遇,攜手銀行、保(bao)(bao)(bao)(bao)險等各方(fang)金融(rong)合作伙(huo)伴,推動保(bao)(bao)(bao)(bao)險產業(ye)和實(shi)體經(jing)濟的深(shen)度(du)融(rong)合。2017年以來,公司積(ji)極參與了京津(jin)冀、珠三角(jiao)省(sheng)會城市(shi)及直轄市(shi)地(di)區(qu)的舊城與棚戶區(qu)改(gai)造、保(bao)(bao)(bao)(bao)障(zhang)房(fang)建設、醫(yi)療健康(kang)、能源(yuan)環(huan)保(bao)(bao)(bao)(bao)等項目投資(zi),通過發(fa)揮保(bao)(bao)(bao)(bao)險資(zi)金優勢(shi)改(gai)善(shan)服務(wu)民生,助(zhu)力國家改(gai)革發(fa)展。
“不忘初心,永(yong)存愛(ai)心”——站在新時代歷史起點上,渤(bo)海(hai)人(ren)壽將恪(ke)守使(shi)命,心懷大(da)愛(ai),以保(bao)障人(ren)民美好生活為(wei)核心、服務實(shi)體經濟為(wei)主線、讓保(bao)險(xian)成(cheng)為(wei)崇高事(shi)業(ye)為(wei)信念,發揮好保(bao)險(xian)的(de)(de)(de)經濟“減震器(qi)”和(he)(he)社會“穩定器(qi)”功能(neng),在響應國家戰略和(he)(he)增進人(ren)民福祉方面(mian)做出新的(de)(de)(de)更(geng)大(da)的(de)(de)(de)貢獻!