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中(zhong)(zhong)(zhong)(zhong)通(tong)天鴻創立于2010年(nian)，是全場景智能呼叫(jiao)中(zhong)(zhong)(zhong)(zhong)心(xin)解(jie)決方案提(ti)供商。公司聚焦于企業(ye)與用戶的連接交互，通(tong)過將自身積累的通(tong)信技術(shu)與ABC技術(shu)融合，為企業(ye)提(ti)供覆蓋(gai)售前、售中(zhong)(zhong)(zhong)(zhong)和售后全場景的解(jie)決方案，推動(dong)企業(ye)呼叫(jiao)中(zhong)(zhong)(zhong)(zhong)心(xin)數(shu)字化(hua)，實現智慧服務、智能營銷和科學管理，激發服務的商業(ye)價(jia)值(zhi)，幫助(zhu)企業(ye)降本、增收、提(ti)效，讓(rang)呼叫(jiao)中(zhong)(zhong)(zhong)(zhong)心(xin)從成本中(zhong)(zhong)(zhong)(zhong)心(xin)走向利潤中(zhong)(zhong)(zhong)(zhong)心(xin)和價(jia)值(zhi)中(zhong)(zhong)(zhong)(zhong)心(xin)。

中通天(tian)鴻(hong)聚焦(jiao)于企(qi)業(ye)客(ke)戶服(fu)務(wu)領域(yu)，秉承“讓客(ke)戶服(fu)務(wu)便捷高效”的(de)理念，堅(jian)持自主創新、開放(fang)合作(zuo)，為5000+企(qi)業(ye)提供(gong)客(ke)服(fu)系(xi)統(tong)平臺服(fu)務(wu)。合作(zuo)客(ke)戶包含近(jin)百家全(quan)球500強(qiang)企(qi)業(ye)，業(ye)務(wu)領域(yu)涉(she)及互聯(lian)網(wang)、金融(rong)保險、電子(zi)商(shang)務(wu)、IT電子(zi)、傳統(tong)制造、物流運輸、O2O服(fu)務(wu)、汽車出行(xing)、教(jiao)育(yu)培訓等(deng)行(xing)業(ye)。