OA系統(tong)(tong)的(de)英文(wen)全稱是Office Automation System，中文(wen)意(yi)為辦(ban)(ban)(ban)公(gong)自動化系統(tong)(tong)。OA的(de)核(he)心(xin)問(wen)(wen)題(ti)是如(ru)何提(ti)高(gao)日常(chang)(chang)的(de)辦(ban)(ban)(ban)公(gong)效(xiao)(xiao)率問(wen)(wen)題(ti)。OA系統(tong)(tong)就是包含辦(ban)(ban)(ban)文(wen)、辦(ban)(ban)(ban)事、辦(ban)(ban)(ban)會、溝(gou)通、信息發布與獲取以及涵(han)蓋(gai)各部門職能業務、涵(han)蓋(gai)員工(gong)(gong)各種日常(chang)(chang)辦(ban)(ban)(ban)公(gong)工(gong)(gong)作的(de)綜合性辦(ban)(ban)(ban)公(gong)系統(tong)(tong)。因此我們(men)日常(chang)(chang)工(gong)(gong)作的(de)所有內容(rong)都可以歸入OA處(chu)(chu)理(li)(li)(li)的(de)范疇，如(ru)文(wen)字處(chu)(chu)理(li)(li)(li)、傳(chuan)真、申請審批、辦(ban)(ban)(ban)公(gong)用品、公(gong)文(wen)管理(li)(li)(li)、會議管理(li)(li)(li)等，這些都是日常(chang)(chang)辦(ban)(ban)(ban)公(gong)工(gong)(gong)作的(de)處(chu)(chu)理(li)(li)(li)范圍。廣義上(shang)講，對于提(ti)高(gao)我們(men)日常(chang)(chang)工(gong)(gong)作效(xiao)(xiao)率的(de)軟硬(ying)件(jian)系統(tong)(tong)，包括打印(yin)機、復印(yin)機以及辦(ban)(ban)(ban)公(gong)軟件(jian)都是可以成為OA系統(tong)(tong)。

簡單點(dian)說，OA系統要做的(de)(de)(de)(de)就(jiu)是把單位日(ri)常的(de)(de)(de)(de)管(guan)理事務(wu)(wu)(wu)(wu)(wu)、行政(zheng)事務(wu)(wu)(wu)(wu)(wu)、人事事務(wu)(wu)(wu)(wu)(wu)、流程管(guan)理等等業(ye)務(wu)(wu)(wu)(wu)(wu)統統管(guan)理起(qi)來，達(da)到公司信息集中化(hua)、文檔標(biao)準化(hua)、流程規范化(hua)、業(ye)務(wu)(wu)(wu)(wu)(wu)數字化(hua)的(de)(de)(de)(de)目的(de)(de)(de)(de)，完成企業(ye)內部(bu)(bu)業(ye)務(wu)(wu)(wu)(wu)(wu)流程重組(zu)與再(zai)造、建立科學高效的(de)(de)(de)(de)管(guan)理方(fang)式，實(shi)現企業(ye)內部(bu)(bu)資(zi)(zi)源(yuan)互補、資(zi)(zi)源(yuan)融合、資(zi)(zi)源(yuan)協調、資(zi)(zi)源(yuan)統一，從而實(shi)現企業(ye)在戰略目標(biao)上的(de)(de)(de)(de)實(shi)現。